Sequence not triggering email from tag
I am uploading a manual tag to a lead to trigger an email response but the email has not been received Email is not in spam. The tag was placed 14 hours ago.
Sender Verification Failing
Clicking on confirm in sender verification email takes me to the sender verified page. However in GrooveMail sender remains unverified. Cannot progress.
Automations not firing
I created an automation for when a product is purchased through grooveSell. It should add the buyer to a list, assign a tag, and start an email sequence I created for those buyers. But none of those are happening. Ive double checked all my automations & sequences with David Lemon's recent tutorials (Building out a GrooveMail Sequence with Automations from Nov 2) and I'm doing exactly what he demonstrated. The automations are turned on and the email is set up properly in the sequence- but NONE of the three actions that should occur when the product is purchased are happening. (and YES, I pushed the play button to make it active. Aaaand that button should definitely be labeled, btw)
Groovemail received as spam.
Hi, using Groovemail. It is getting labelled as spam. I have tested on a few email accounts and always the same. Anyway to overcome this issue as it will kill open rates? I attached from one of my test email with Zoho. Gmail is the same.
Email Creation in Sequence
Brutally bad implementation. It's almost unusable and the dark grey on black is unreadable. Creating an email should open a full editing page like in Broadcasts. Please fix.
Unsubscribe button not functional
When I click on footer link in email that leads to the unsubscribe page, the Unsubscribe button isn't clickable... https://www.loom.com/share/754db71de410423381271741212d8cc8
We've created a new form to set up everything including double opt-in to confirm with their email address, and also a success page after submitting their name and email. However, this is twice now we are getting an error on the area of the form and the success page doesn't pop up, also there is no email being sent as autoresponder or the double opt-in email as we tested it out.